Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Liana

Liana

July 10, 2026

5  out of  5
rating by Liana
"Mary has been an absolute pleasure to work with! She is kind, patient, and incredibly knowledgeable. She takes the time to explain everything clearly, answers all of my questions, and genuinely makes me feel like she has my best interests at heart.

Insurance can be overwhelming, but Mary made the entire process easy and stress-free. I never felt pressured, and I always felt confident that I was getting honest guidance. It's so refreshing to work with someone who truly cares about their clients.

I highly recommend Mary Castro to anyone looking for excellent customer service and someone they can trust. Thank you, Mary, for always being so helpful and supportive! ❤️😊"
Profile photo of JONATHAN LOPEZ

JONATHAN LOPEZ

July 9, 2026

5  out of  5
rating by JONATHAN LOPEZ
"I recently got a life insurance policy through the Jim Von Eiff State Farm office, and it was a great experience. Everyone was friendly, helpful, and took the time to explain everything in a way that was easy to understand. They made the whole process simple and happy with the price they provided. I highly recommend the Jim Von Eiff State Farm office for anyone looking for great service and life insurance."
Profile photo of Peter Murawski

Peter Murawski

July 9, 2026

5  out of  5
rating by Peter Murawski
"Great and reliable service. Always there when I need them."
Profile photo of DENISE CUEBAS

DENISE CUEBAS

July 6, 2026

5  out of  5
rating by DENISE CUEBAS
"I was met with the utmost pleasant and very knowledgeable person, Ms. Mary Castro! She helped me with all my questions, from the very start! Left there very satisfied. Thank you, Ms. Castro"
Profile photo of Marta Vidal

Marta Vidal

July 1, 2026

5  out of  5
rating by Marta Vidal
"I've had such a great experience...I didn't had much knowledge and had so many questions but Mary was a Saint and was so patient with me. She was very knowledgeable and helped me through the process. She was such a sweetheart, felt like I knew her since grade school! Lol Thank you so much!"
Profile photo of Lorraine Walsh

Lorraine Walsh

July 1, 2026

5  out of  5
rating by Lorraine Walsh
"I've been with this agency for a number of years and would highly recommend using Caroline as your agent. She is professional, understanding and extremely knowledgeable. Whenever I need documents or assistance Caroline is prompt in obtaining them and has been a pleasure to work with. She helped me secure the best deal possible while also listening to all of my insurance needs. I cannot recommend her enough, she is a true pleasure to work with. This agency (and I as a client) are lucky to have her!"
Profile photo of jesssica kammerer

jesssica kammerer

July 1, 2026

5  out of  5
rating by jesssica kammerer
"Mary is the best ! Every time I have called or emailed for something to be done or just had a question she got back to me immediately and addressed all of my concerns. Highly recommend them."
Profile photo of Chen Qinzhong

Chen Qinzhong

June 29, 2026

5  out of  5
rating by Chen Qinzhong
"Qindan is the best insurance agent that I have ever so far. She is nice, patient and always available to answer my questions and resolve the issues and problems. Thank you for your kind service."
Profile photo of Maximiliano Lopez

Maximiliano Lopez

June 24, 2026

5  out of  5
rating by Maximiliano Lopez
"I contacted Jim Von Eiff for insurance on a new watch and worked with wendy. She is very knowledgeable and professional. Communicated throughout the process and made sure my coverage was established! They will be my first option when it comes to insurance."
Profile photo of John Mays

John Mays

June 23, 2026

5  out of  5
rating by John Mays
"Maria Mendoza helped me change address on my renters insurance and I would lay down my life for her."
Profile photo of Angelika Fay

Angelika Fay

June 18, 2026

5  out of  5
rating by Angelika Fay
"Julianna at State Farm is always so friendly and accommodating and helpful whenever I need to talk with someone over the phone. She always make sure that I’m taking care of And. I get my ID card. Payments made anything that needs to get done five stars for Julianna."
We responded:
"Thanks so much for the fantastic rating, Angelika! We are so glad you had a positive experience with us here on State Farm Agent Jim Von Eiff’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Janelle Parker

Janelle Parker

June 18, 2026

5  out of  5
rating by Janelle Parker
"The customer service experience was smooth and easy. I really appreciated that Diana took the time to verify my identity and confirm that I was authorized to make changes to my father’s policy. It showed professionalism and gave me confidence that they take account security seriously. Great service overall."
We responded:
"Janelle, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Von Eiff’s Team—we are always here to help!"
Profile photo of James Porras

James Porras

June 18, 2026

5  out of  5
rating by James Porras
"Caroline has been my agent going on for 2 years now. Top notch service. Easy to reach, thorough, wouldn’t have it any other way. Thank you Caroline!"
We responded:
"Wow, thank you for the amazing 5-star review! We appreciate you taking the time to share your experience and the great service Caroline gives to all our clients. Have a great day, Jim"
Profile photo of Mike Wineberg

Mike Wineberg

June 9, 2026

5  out of  5
rating by Mike Wineberg
"What really sets Diana apart is how she goes above and beyond she takes the time to make sure everything is handled properly and follows up to ensure you’re fully taken care of. You never feel like just another customer; she genuinely cares about providing the best experience possible. The office is great overall!"
We responded:
"Thank you Mike for the great review and the shout out to Diana, We know you have plenty of choices when deciding who to trust with your insurance needs, so thank you for choosing our office. Have a great day, Jim"
Profile photo of Nick Asaro

Nick Asaro

June 9, 2026

5  out of  5
rating by Nick Asaro
"My Agent State Farm Jason Klar Did amazing work to help me close on my house and gave me a great insurance policy and help me save money 10 out of 10,. Great service!"
We responded:
"Thanks for the 5 star review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jim Von Eiff’s Team here in Maspeth . "
Profile photo of J

J

June 8, 2026

5  out of  5
rating by J
"Adam was extremely helpful. He explained all the details clearly and made the insurance process easy to understand. He was patient, knowledgeable, and took the time to answer all of my questions. I really appreciate his help and would highly recommend working with him."
We responded:
"Thank you so much for the 5-star rating! We appreciate you taking the time to recognize Adam ans his professionalism. Thank you for placing you trust for your insurance needs in our office. Have a great day, Jim"
Profile photo of K Castro

K Castro

June 8, 2026

5  out of  5
rating by K Castro
"Mary helped me w/ my issue from start to finish. She was supportive and attentive about getting things resolved and patient through every step. The customer service she provided was exceptional. Because of her, I will never leave the James Von Eiff Office."
We responded:
"Thank you for taking the time to recognize Mary and the outstanding job she does for our clients. We genuinely appreciate you trusting your insurance needs to our office. "
Profile photo of Liam L. Castro, Esq.

Liam L. Castro, Esq.

June 5, 2026

5  out of  5
rating by Liam L. Castro, Esq.
"Very thorough. Mary was great explaining to us the process, the products, and answered all of our questions clearly."
We responded:
"Liam, thank you for your wonderful review of State Farm Agent Jim Von Eiff’s Team! Thank you for recognizing the great care Mary takes in helping our clients. We appreciate your trust in our office. Have a blessed day, Jim."
Profile photo of Francisco de Deus

Francisco de Deus

June 5, 2026

5  out of  5
rating by Francisco de Deus
"Great service, courteous and knowledgeable.
Alex assisted me in finding the best deal for my home insurance."
We responded:
"Thanks so much for the fantastic rating, Francisco! We are so glad you had a positive experience with us here on State Farm Agent Jim Von Eiff’s Team. It is always great when we can help people save money and get great coverage. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Qyjwu

Qyjwu

June 4, 2026

5  out of  5
rating by Qyjwu
"Adam Batista is an outstanding insurance agent—knowledgeable, professional, and genuinely friendly. He consistently takes the time to understand his clients’ needs and finds the best solutions to address their concerns while ensuring they have the right insurance coverage. We have entrusted Adam with our home, auto, and condo insurance policies through State Farm, and his service has always been exceptional. I highly recommend him to anyone looking for a reliable and dedicated insurance professional."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that Adam met your expectations! Thank you for trusting our office with your insurance needs, we appreciate your business. Have a blessed day, Jim"
Profile photo of sully cervantes

sully cervantes

May 21, 2026

5  out of  5
rating by sully cervantes
"One of the best Customers Service experiences I have received at State Farm in over 15 years I have been working with them is with Jelissa Yapor very helpful and professional always answers my inquiries and ia very friendly.

Sully Cervantes"
We responded:
"Sully, thank you so much for recognizing the great care Jelissa takes to service our clients. We appreciate your loyalty and trust in our office to handle your insurance needs. Have a great day, Jim"
Profile photo of Lukasz Kogut

Lukasz Kogut

May 18, 2026

1  out of  5
rating by Lukasz Kogut
"Unfortunately I came there. For first month I pay 320 second was 350. Now 4th payment is 388. I cannot change nothink by app. I have to go office. I called them and they say they can't change my plan. I have to come to them in person. I have a lot of thinks to do. Never again."
We responded:
"Lukasz, so sorry for the confusion with your payments. Do to changes you requested, your payments have fluctuated. I am sure we can clarify and resolve over the phone, so you do not have to take valuable time out of your busy schedule to come to the office. Thank you for the opportunity to respond and resolve your issue. Jim"
Profile photo of Kim Figueroa

Kim Figueroa

May 8, 2026

5  out of  5
rating by Kim Figueroa
"I called and spoke with Juliana Slager today to ask a few questions regarding my auto policy. She was very helpful and answered my questions."
We responded:
"Thank you for the fantastic review, Kim! We are always here to help with your insurance needs here in Maspeth . We appreciate your trust in our agency. Have a great day, Jim"
Profile photo of Iva Walsh

Iva Walsh

May 8, 2026

5  out of  5
rating by Iva Walsh
"Adam Batista is incredible. He made the process so easy and absolutely painless. I’m so happy that I’m with State Farm. Thank you!!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for our office and specifically for Adam. We are also happy that you chose State Farm and our office for your insurance needs. If you ever need anything, we're here to help. Thank you again, Jim."
Profile photo of Joshua Herritt

Joshua Herritt

April 27, 2026

5  out of  5
rating by Joshua Herritt
"Juliana at State Farm was amazing to work with! She was incredibly helpful, patient, and made the whole process easy and stress-free. She took the time to answer all my questions and made sure I got exactly what I needed. Highly recommend her to anyone looking for great service!"
We responded:
"Hi Joshua, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. See you soon!"